DIPUL R. PATEL

PHONE: (215) 638-1027

E-MAIL: dipul786_patel@hotmail.com

 

           

            OBJECTIVE:

Seeking a key technical role as System Engineer in an organization that will best utilize my skills and where there are potential for challenges, responsibilities, opportunities and growth. 

 

PROFATIONAL SKILLS:  

 

Systems    :            Windows 2000/ NT 4.0, Novell 4.11, Windows  95/98, MS-DOS 5.0/6.22

Hardware :             Dell PCs (Optiplex GX1/GX100/GX110), Compaq Presario, Prolinea,  IBM PCs, HP PCs, Toshiba PCs, Gateway PCs etc.

Protocols  :            TCP/IP, IPX/SPX, FTP, DHCP, NetBEUI, NWLINK, PPP, SLIP, ICMP

Applications:        MS Exchange Server 5.5, MS Office 2000/97, , Project 2000/98, SQL Server 7.0, VPN, Visio 2000, Adobe Acrobat 4 /Photoshop 5.5/ Illustrator 7.0, pcAnywhere 9.2/8, VNC, Partition Magic 5, Internet Explorer 4.0/5.0, Netscape Communicator, Palm desktop, Terminal server, IIS 4, Norton Antivirus 2000, WinZip, etc

           

            EDUCATION:

                                    At present Pursuing CCNA & MCSE (WIN 2K Track) Certification.

MCSE and MCP+ Internet.

NETWORK +.

A+.

BS (Computer Technology), Nagpur University, India

 

            EXPERIENCE:

 

March ‘2000 – March’ 2001

System Administrator

Uproar Inc., New York, NY

 

·         Worked with variety of servers from different manufacturers like HP (Servers LPR/LH3/LH4), Dell (Servers Power edge 1300/2300) and Compaq Proliant servers. Configured BIOS and RAID setup for Win NT Server 4 Operating system.

·         As a project leader Installed and supported 150+ PCs as Win 2k Prof. using Symantec Ghost 6.5 and Ghost walker/Newsid. Also migrated PCS from Win NT to Win 2k.

·         Responsible for Managing NT user accounts, group accounts, profiles and policies.

·         Setup multi-domain and managed trust relationship between different domain.

·         Installed, managed and supported DHCP, DNS and WINS server.

·         Managed, monitor and supported PDC, BDC, Print server and other servers.

·         Centralized Management and virus protection of Desktops and file servers using Norton Antivirus Corporate edition software keeping systems up to date and fully protected.

·         Setup up network printers, Installed and supported Jet direct (Network) printers from HP (Model LJ 5000N, LJ 4500N, LJ 4050N, LJ 4000, LJ 1100) and Lexmark (Model Optra S 1620 & Optra PS2). Also managed and troubleshoot printer problem using HP Jet Admin utility.

·         Creation, Administer and Support of NT user account and Computer account in Domain.

·         Handle creation & support of mailboxes, public folders, permissions and distribution lists for Exchange Server 5.5. Also Supported and troubleshoot user’s email problems in Outlook 2000. 

·         Also worked with Legato software and Quantum DLT tape library to backup servers.

·         Managing and troubleshooting servers remotely using pcAnywhere 8/9.2 and VNC.

·         Troubleshooting TCP/IP and Ethernet network connectivity issues at various layers of OSI model. Efficient in using IPconfig, Ping, Tracert, Nbtstat, Nslookup, Telnet etc.

·         Support of handheld devices Palm and Handspring synchronization with PC.

·         Provided 3rd level helpdesk support to users.

·         Coordinated with other technical and administrative team as necessary.

 

Feb ‘99 – Feb’ 2000

Desktop Support

NCO TELESERVICES INC., Philadelphia, PA

 

·         Installed and Support of 500 + Dell PCs as NT workstation/ NT Server & Win 98.

·         Also installed, configured and Support of Laptops IBM 600/600E/570/370/240, DELL Inspiron, Sony Vaio, Compaq Armada, Toshiba Tecra 4080/8000 for remote users.

·         Responsible for Managing NT user accounts, group accounts, profiles and policies.

·         Installed and configured Remote access service and dial up networking, used Microsoft NT RAS services.

·         Installations, configurations and support various software such as MS Office 2000, Visio professional 5.0, Word perfect, Adobe Acrobat/Photoshop/ Illustrator, Internet Explorer 4.0/5.0, Netscape navigator, Antivirus Norton 2000, VPN, WinZip, SQL server etc. 

·         Installations, configurations and support laptop for remote users.

·         Setting up local and network printers and troubleshooting problems associated with them.

·         Troubleshooting software as well as Hardware problems.

 

June '95 - Aug ’98

Network Technician.

KEEN & ABLE COMPUTERS PVT LTD., New Delhi, India                

 

·         Installed 200 + IBM compatibles PCs with Windows 95 environment.

·         Upgraded and Support PCs from Windows 95 to Windows 98/NT.

·         Managing Novell user account using NWADMIN and NT user account using User manager for domain.

·         Connected NT workstations to NetWare server using NWLINK and CSNW.

·         Efficient in using SYSCON, FILER, PCONSOLE and NWADMIN.

·         Installations and configurations of hardware components like hard disks, memory, NIC cards, modems, sound cards, SCSI cards, Hub etc.

·         Setting up local and network printers and troubleshooting problems associated with them.

·         Engaged in providing technical support and troubleshooting of workstations.

·         Providing day-to-day support to end-users.

 

 

                       

            REFERENCES:         Furnished upon request.